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If you've been looking to upgrade your computer for the latest and greatest games, or just want to get a little bit better performance from your computer so you spend less time waiting on the application to load, this service is for you. We'll work together to plan out the best option to achieve what you're looking for!
Whether you're looking for an upgrade for the latest and greatest game or just want to get a little bit better performance from your computer, we can help!
What this service includes:
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Removal of one piece of hardware to be replaced
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Installation of one piece of replacement hardware
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Disposal of unwanted/failed hardware if customer desires at no additional cost
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Costs vary by component and complexity of the component to be replaced
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As part of Diagnostics, we'll get a look at what needs replacing, determine the time it will take to complete the repair, and prepare a full quote for you including both the labor and cost of the item for your approval before proceeding.
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Hardware services we can perform:
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Battery replacement (laptop and CMOS)
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CPU replacement/upgrade
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CPU Cooling replacement/upgrade (heatsinks and AIO)
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Display hinge replacement
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Fan replacement/upgrade
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Graphics card replacement/upgrade
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Hard drive/solid state drive/M.2 replacement/upgrade (data recovery and data backup/transfer services also available at additional charge)
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Laptop keyboard replacement (note: on some laptop models, the keyboard is part of a top cover assembly)
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Laptop power jack replacement
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Laptop screen replacement
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Memory (RAM) replacement/upgrade
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Motherboard replacement/upgrade
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Power supply replacement/upgrade
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Top cover assembly replacement
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.. and many more things! Ask us about anything not listed here.
What this service does not include:
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Cost of any cabling, components, hardware, or software that may be needed
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Additional cost for on-site service
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BIOS Updates
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Virus removal and cleanup
Common Questions
What happens if a virus is found?
We'll notify you, and let you decide if you would like our Malware Cleanup and Removal Service.
I'm not really sure what the problem is, can you still help me?
Absolutely! It is helpful to have screenshots of any error messages you receive as well as any additional details you can provide (i.e. what you were trying to do when you experienced the issue).
My computer is very old, can you help me?
We'll certainly give it our best! It is important to note that repairing an older computer can sometimes become more costly than replacing it all together as hardware upgrades may be needed in order to achieve the desired result.
What if I decide not to fix my computer?
There are no additional costs besides the diagnostics charge. You'll still be presented with what is needed as well as the complete hardware diagnostics report. It is recommended to complete the repairs promptly to avoid any potential further damage.
If the computer is determined to be not fixable, we can assist with secure recycling (free of charge), transferring of data to an external device, a cloud service, or replacement computer, building a new PC or simply giving you your device back to do with as you choose.
Do you ever complete repairs without my approval?
Absolutely not. The diagnostic service stops with the presentation of what is needed and we will not proceed any further without your approval to do so. You will receive an estimate via email for your approval. Once approved, any required parts will be ordered.
Are your technicians certified?
Our owner, Rob, is our only technician at this time and holds the following certifications:
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CompTIA A+
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CompTIA Network+
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CompTIA Security+
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CompTIA CIOS
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CompTIA CSIS
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Microsoft 365 Certified Fundamentals
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ITIL 4 Foundation
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Google IT Support Professional